Return & Refund
Return & Refund Policy
At Deshio Handi Craft, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Return:
Items can be returned within [15 days] of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.Non-Returnable Items:
Certain items cannot be returned, such as:- [List non-returnable items, e.g., perishable goods, gift cards, custom products, etc.]
Return Process:
- Contact us at [handicraftbd2020@gmail.com] to initiate the return process.
- Provide your order number and proof of purchase.
- We will provide instructions on how to return the item.
Refunds
Refund Process:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and the amount will be credited to your original payment method within [10 days].Partial Refunds:
Partial refunds may be granted for items that are:- Returned late (beyond the return window).
- Damaged or not in original condition.
Shipping Costs:
Return shipping costs are:- [State if customers are responsible for return shipping or if you cover it.]